How do I scan a document?
Open Paper AI Assistant and tap the Scan Document button on the home screen. Point your camera at the document and hold steady. The app will automatically detect the document edges and capture it. Tap the shutter button to capture manually if needed.
What file types can I upload?
Paper AI Assistant supports PDF, JPG, PNG, HEIC, and TIFF files. You can upload from your device storage, iCloud Drive, Google Drive, or Dropbox. Maximum file size is 50 MB per document.
Is my document content private?
Yes. For on-device processing, your document never leaves your phone. For cloud-assisted summarisation, data is transmitted over encrypted connections and not permanently stored on our servers. We never sell your document content. See our full
Privacy Policy.
Which languages are supported?
Paper AI can read and summarise documents in 30+ languages including English, Hindi, French, Spanish, German, Arabic, Chinese (Simplified & Traditional), Japanese, Portuguese, Italian, and more. Translation output is available in English and several other major languages.
The summary seems incorrect — what can I do?
AI summaries are best-effort and may occasionally miss nuance or context. For critical documents (legal, medical, financial), always review the original source. If you notice a systematic issue, please report it using the feedback button in the app or via our support email below.
How do I cancel a subscription?
iOS: Go to Settings → Your Name → Subscriptions → Paper AI Assistant → Cancel Subscription.
Android: Open Google Play → Menu → Subscriptions → Paper AI Assistant → Cancel.
Cancellation takes effect at the end of your current billing period. We do not offer refunds for unused portions of an active subscription period.
How do I request a refund?
The app is crashing — what should I do?
Try the following steps: (1) Force-close the app and reopen it. (2) Check for an app update in the App Store / Google Play. (3) Restart your device. (4) If the problem persists, uninstall and reinstall the app (your saved summaries may be lost if not backed up). If it still crashes, please email us with your device model and OS version.
How do I delete my account and data?
You can delete your account and all personal data instantly in the App: go to
Settings → Delete Account and confirm. Note that deleting your account does not cancel an active subscription — manage that in App Store → Account → Subscriptions. If you can no longer access the App, email
info@bholeshankarenterprisesprivatelimited.com with the subject line “Data Deletion Request – Paper AI” and we will process your request within 30 days in accordance with our
Privacy Policy.
